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Stay at home for 7 days and self-isolate if you feel hot to touch on your chest or back or if you have a new continuous cough (coughing a lot for more than one hour, or 3 or more coughing episodes in 24 hours). Those you live with also need to self-isolate for 14 days. This will help protect others in our community.
DO NOT ATTEND THE GP SURGERY OR PHARMACY. Click here for NHS 111 advice including tips to avoid catching / spreading the virus. And click here for what "self-isolation" actually means. If you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get better after 7 days then click here for the NHS 111 Online Covid-19 Service. Or call 111 if you have no online access. And here is the Isolation Note for your employer.
Click here to be clear about what "social distancing" is - we all need to be doing this now, especially if you are over 70, have an underlying health condition or are pregnant.
Daily Government Public Health Information here
We are trying to identify as many Carers as we can, particularly those people who may be looking after a member of their family or helping a friend or neighbour with day to day tasks, don’t really regard themselves as a Carer and are undertaking this vital activity without help or support.
Although extremely valuable and important, caring for someone can mean being in demand round the clock and lead to a feeling of isolation, which is why we want Carers to receive all the support and information we can give, on topics such as benefit entitlement, access to respite care or maybe simply to provide a kindly ear when things get too much.
If you are caring for someone, we really would like you to let us know, so that we can ensure our records are up-to-date and, if you are agreeable, pass your details to our Carer Support Worker.
To contact our Carer Support Worker, please call the main surgery number 01803 557458.
For older patients, a lot of useful information can be found at www.ageuk.org.uk
We think that there are 16,000 unpaid carers in Torbay. Are you one? Links about financial support, young carers, juggling work with caring etc..
We talk to Katy Heard (Torbay Carers Service) & Ann Balsom (Carer) about the support available for unpaid carers.
Looking after your loved ones can be tough, but you’re not on your own. Led by carers, we’re here to give you expert help & support.
As the UK's only national membership charity for carers, Carers UK is both a support network and a movement for change.
The Carers Trust has 144 carers' centres across the UK where you can find information, emotional support and training in skills such as first aid and stress reduction.
If you're a carer, there are many organisations that can provide practical and financial help, as well as short breaks from caring. You can find information and advice here.
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Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.